What We Collect and Why
When you open an account, we collect the details you provide during registration — name, contact information, and payment method identifiers such as your bKash or Nagad wallet number. We use this to verify your identity, process deposits and withdrawals, and keep your account secure. When
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you make a Rocket or Nagad transfer, the transaction reference is logged against your account for reconciliation and dispute resolution — not for marketing. We also collect device and session data automatically: IP address, browser type, and pages visited. This helps us detect unusual login attempts
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and protect your account from unauthorised access. We do not sell your data to third parties. We may share it with payment processors — including the mobile wallet networks you use — strictly to complete your transactions. Any third party we work with is bound by
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confidentiality obligations. Data is retained for as long as your account is active and for a period after closure as required by applicable law. Your use of this platform is subject to your local law and the eligible regions we serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.